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Quickly connect customers to agents by adding chat buttons on your web s and sending automatic chat invitations to customers as alba chat peruse your website. Support agents use the Chat Console to send and receive messages. Omni-Channel routes chat requests to the right agent based on availability and qualifications. Use Embedded Service to create a customizable chat window that customers use to get the help they need. Embedded chat windows are optimized for mobile browsers, so customers have a frustration-free chat experience on every device. Einstein Bots are computer programs that can save both your agents and customers time by handling routine requests and gathering pre-chat information.

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Support agents use the Chat Console to send and receive messages.

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You have two options: use a guided setup flow or manually create a custom implementation. Einstein Bots are computer programs that can save both your agents and customers time by handling routine requests and gathering pre-chat information.

One on one web chat

Then, add Embedded Service and Einstein Bots to give your agents and customers the best web chat experience. Bots are your agents' allies—not their replacements. Embedded chat windows are optimized for mobile browsers, so customers have a frustration-free chat experience on every device.

One on one web chat

Use Embedded Service to create a customizable chat window that customers use to get the help they need. Embedded chat windows are optimized for mobile browsers, so customers have a frustration-free chat experience on every device.

Add Live Chat to Your Site Today

Hcat can also cyat reports on live chat session records to gain insight into how their agents are performing. Omni-Channel routes chat requests to the right agent based on availability and qualifications. They free tucson chat dating also run reports on live chat session records to gain insight into how their agents are performing.

Quickly connect customers to agents by adding chat buttons on your web s and sending automatic chat invitations to customers as they peruse your website. Then, add Embedded Service and Einstein Bots to give your agents and customers the best web chat experience.

Einstein Bots are computer programs that can save both your agents and customers time by handling routine requests and gathering pre-chat information. You can implement Chat almost entirely in Setup without writing code.

One on one web chat

Bots are your agents' allies—not their replacements. The Chat Console and Omni-Channel are helpful for customer support supervisors, too. You can implement Chat almost entirely in Setup without oen code. However, Chat features several APIs that enable developers to fully customize the chat experience for your org. Support agents use the Chat Console to send and receive messages.

Use Embedded Service to create a customizable chat window that customers use to get the help they need. When oe four parts come together, they create one seamless web chat experience for your customers and support team.

One on one web chat

However, Chat features several APIs that enable developers to fully customize the chat experience for your org. Quickly oone customers to agents by adding chat buttons on your web s and sending automatic chat invitations to customers as they peruse your website. The Chat Console and Omni-Channel are helpful for customer support supervisors, too. You have two options: use a guided setup flow or manually create a custom implementation.

One on one web chat

Omni-Channel routes chat requests to the right agent based on availability and qualifications. When these four parts come together, they create one seamless web chat experience for your customers and support team.

One on one web chat