You'll develop your team and serve as a critical link to engineering, retail and other groups across the organization. You know and share the right mash up for every situation.
BAL — For your balance and last payment received info. Get the details Sr.
LivePerson helps millions of T-Mobile customers message for service
Read our story A focus on training. MSG — For your message use for the current billing cycle.
Manager, Care Operations Working together with other managers to align and cuat both the customer and employee experience, you'll oversee up to 10 customer groups with as many as one million customers! How did we move entire Customer Care Centers to home offices?
We acted fast and early as the pandemic began to rise, transitioning over 14, Customer Care experts to temporary work-from-home environments in under a month—a huge feat but a necessary one. If you want to see your career grow, mibile have the pathway, the training, zombie chat the resources to help you succeed.
So, go ahead and inspire and mentor them, one encouraging idea after another, as you help them hit their mark and perform like rock cht
to the community
Rural Calling Issues Are you experiencing early or false ringing, or problems completing calls to rural recipients? MIN — For your minute use for the current billing cycle.
You will become part of a team of experts that owns a customer base. Get the details Expert Congrats!
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Up to experts and leaders will depend on you for leadership, vision and growth! This is not your typical care job. You go from redneck chat individual customer problems to leading multiple teams. So apply nearby to be FamousforCare! When you apply cuat a Customer Care role at T-Mobile, know that your health and safety will always come first.
No more transferring the customer to another line or representative.
jobile You'll be a single point of contact for your customer and provide complete end-to-end resolution. Customer Care representatives are available daily from 4 a.
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rkom Call: All calls made to this from a T-Mobile handset are free from roaming, airtime, or long distance charges. Get the details Manager, Team of Experts Now you're leading up to four coaches and 48 experts, directing Un-carrier performances every single day. This is what a career path in Customer Care looks like.
mobkle Get the details Coach, Team of Experts Roll up your sleeves and help your team of 12 experts stay on point for our customers. Customer Care We're transforming Customer Care.
Calls made to this from landlines and non-T-Mobile phones cat incur international long distance charges as well as any other additional charges that may apply.